These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "your") and Stravity Systems, Inc. d/b/a Sorva ("Sorva," "we," "our," or "us") governing your use of the services provided through https://www.sorva.ai (the "Site").

By using the Site and our services, including lead generation and the sale of lead lists, you accept and agree to these Terms by:

• Accessing or using the Site or services;

• Clicking to accept these Terms; or

• Accepting these Terms in any other way.

If you do not agree to these Terms, you do not have permission to access or use the Site or services.

The Site is operated by Stravity Systems, Inc. d/b/a Sorva and provides B2B digital services, including lead generation and the sale of lead data. By using this Site, you acknowledge that you have read, understood, and agreed to abide by these Terms at all times. Please keep a copy for your records.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of Sorva and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Sale of Service

These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:

• Data Scraping

• Lead Generation Services

• Lead Generation SaaS

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

- Credit Card;
- Debit;
- Cash App;
- Apple Pay; and
- Afterpay.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refund and Satisfaction Guarantee Policy

In accordance with industry standards for data-driven lead generation, Sorva does not offer refunds on any services or products sold. However, we are committed to ensuring 100% satisfaction for our clients.

In the event that a client receives a batch of leads that do not meet their standards, including but not limited to leads with invalid email addresses or non-operational phone numbers (hereinafter referred to as "bad leads"), we pledge to rectify the situation for clients under term contracts.

Our policy is to replace any bad leads in the subsequent month's batch for term contract clients only. This commitment is part of our ongoing effort to maintain the highest quality standards and ensure our clients' satisfaction. Please note that this replacement policy does not apply to one-time lead purchases.

Minimum Age

You represent that you are at least 18 years of age (or the age of majority in the State in which you reside). The Services are not intended for minors and you may not use the Services if you are under 18 years of age (or the age of majority in the State in which you reside).

Sorva Data

Sorva makes available certain data and information to users or the public through the Services, including, but not limited to, information about professional contacts and businesses (collectively, “Sorva Data”). As between you and Sorva, all Sorva Data is the property of Sorva. Sorva retains all right, title and interest in Sorva Data.

You agree to access, use, disclose, retain and otherwise process Sorva Data only for the purpose of supporting business-to-business (“B2B”) development opportunities, including for identifying and researching prospective or existing B2B sales, marketing or recruiting opportunities for your business (collectively, the “Permitted Purposes”) and only as otherwise permitted by these Terms. Unless required by applicable law, you agree not to access, use, disclose, retain or otherwise process Sorva Data for any other purpose. You are strictly forbidden from accessing, using or otherwise processing Sorva Data:

1. For your personal, family or household purposes, or in connection with any non-B2B customers or prospects;

2. In any unlawful, biased, fraudulent or discriminatory manner or for purposes of tracking, profiling or surveilling individuals;

3. To send fraudulent or unlawful communications to individuals or entities; or

4. To sell, rent, license, release, disclose, distribute, disseminate, sublicense, transfer, or otherwise make available, in whole or in part, any Sorva Data to a third party for monetary or other valuable consideration, or otherwise incorporate any portion of Sorva Data into your own or others’ products or services unless given explicit permission

You acknowledge and agree that Sorva is not a consumer reporting agency, and you will not use any Sorva Data or the Services for any purpose regulated under the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681b, including, without limitation, as a factor in establishing an individual’s eligibility for credit or insurance or assessing risks associated with existing credit obligations, evaluating an individual for employment purposes, determining an individual’s eligibility for a license or other benefit that depends on an applicant’s financial responsibility or status, or for any other purposes subject to the FCRA.

Intellectual Property

All content made available to you by Sorva in connection with the Services, including, without limitation, Sorva Data, software, text, graphics, images, trademarks, service marks, logos, and any other intellectual property, but excluding your Submitted Data (collectively “Sorva Content”) is the property of Sorva and its licensors. Subject to payment of applicable Subscription Fees, we grant you a personal, non-sublicensable, non-transferable, non-exclusive, and revocable contract to use the Services solely for the Permitted Purposes in accordance with these Terms. We may revoke this contract at any time for any or no reason by terminating your subscription to the Services. You may not sell, publicly display, or distribute any Sorva Content or otherwise use the Sorva Content in a manner not expressly permitted in these Terms without Sorva’s prior written consent.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites

Limitation of Liability

Sorva and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Sorva and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Texas.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and Sorva are unable to resolve any dispute through informal discussion, then you and Sorva agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Sorva. The costs of any mediation or arbitration will be paid by the unsuccessful party. Notwithstanding any other provision in these Terms and Conditions, you and Sorva  agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Stravity Systems, Inc.
1007 N Orange St. 4th Floor Ste 1382, Wilmington, Delaware 19801

Email Address: support@sorva.ai

Effective as of January 08, 2025